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Behind the Screens Captivate Blog

Insight and analysis from Captivate’s team of digital out of home experts, real estate insiders & researchers taking the pulse of the modern professional.

Advertising | Real Estate | Office Pulse

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Why Attention Metrics Matter in DOOH Advertising

May 13, 2025
| Advertising
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Attention Metrics Spring 2025 FINAL TITLE

Attention Metrics Webinar – Adelaide + Captivate

May 12, 2025
| Office Pulse, Advertising, Thought Leadership
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get started advertisers

7 Ways to Reach a Highly Targeted Audience with DOOH Ads

May 6, 2025
| Advertising
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Azulle Captivate Partnership

Beyond the Screen: How Azulle and Captivate Are Powering Up Digital Signage

April 8, 2025
| Real Estate, General
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Snackable Bites CPG

Snackable Bite – CPG

March 28, 2025
| Office Pulse, Advertising, Snackable Bite
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Snackable Bites Pet Care

Snackable Bite – Pet Care Products

March 28, 2025
| Office Pulse, Advertising, Snackable Bite
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How Captivate’s DOOH Strategy Can Drive In-Store Conversions

March 17, 2025
| Advertising
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Understanding Generational Financial Trends: Insights for Financial Services Marketers

February 27, 2025
| Office Pulse, Advertising
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Women In Business Hero

Women in Business

February 18, 2025
| General
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Meet_Captivate_Assets_1-07

Kate Monnier

VP, Customer Relations

Chicago

For over 11 years, Kate Monnier has been the steady voice of Captivate’s customers, guiding the evolution from reactive support to proactive Customer Success. “Our role isn't just to fix problems— it's to make sure every client sees the full value of Captivate, and to bring their voice into how we evolve,” she says.

Her team has grown in both size and scope, serving a wide range of customer needs with a hands-on approach. Every client is paired with a dedicated, US-based Customer Success Manager who knows their business, responds quickly, and stays engaged throughout the entire journey, from onboarding to daily support.

Kate points to several recent wins that highlight this philosophy in action. Her team recently onboarded a large portfolio in a single training session - a challenge that turned into a success story, with the client now among the most active ScreenCenter™ users. Focused on cross-department collaboration with sales, project management, and support, Captivate has a holistic view of every client, ensuring more seamless service and stronger relationships.

Kate describes her team as a “little family within Captivate,” celebrating wins together and supporting each other daily - while spread across the country. Outside of work, she recharges in the kitchen, drawing on her Le Cordon Bleu training to create meals that feed her love of cooking and her sense of accomplishment.

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