Staying in touch with renters in a personalized, thoughtful manner helps them feel valued. Whether through a handwritten note or simply by getting out of the office from time to time and chatting, residents will appreciate your taking time to show them you care.
Maintain Constant Communication
Residents want a community they can be proud to come home to. Although now may not be the best time to host face-to-face social events, property managers can still help their residents feel connected. Organizing volunteer opportunities is a surefire way to foster connection both within multifamily housing communities and between residents and their wider neighborhoods alike.
A focused online portal where residents can buy and sell items or services can also help build community. They’ll appreciate the ease and trustworthiness of a highly localized, property-managed platform where their neighbors’ accomplishments and local businesses can be highlighted.