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In the News @ Captivate

Get caught up on the latest news, announcements and thought leadership featuring Captivate.

Captivate & Place Exchange Launch Programmatic Guaranteed Solution

April 24, 2024
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Captivate Announces Leigh Lowery as CRO, Unveils Brand Refresh

April 9, 2024
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Captivate and Grist Partner to Deliver Climate News to 21,000 Screens

April 1, 2024
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COMMB Welcomes Captivate as the Latest Addition to its Place-Based Membership Roster

March 21, 2024
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MediaVillage: Women in Business: The Confident Communicator

March 5, 2024
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GettyImages 614012698

Celebrate the Confident Communicator Through Our  Women in Business Content Series

February 26, 2024
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Captivate Adds Tennis Channel, Stadium to Content Partner Roster

October 26, 2023
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Captivate Now Reaches Over 4M Unique Households

October 16, 2023
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Media In Canada: Toronto Star and Captivate Partner for Cross-Platform Video Opportunity

October 2, 2023
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Meet_Captivate_Assets_1-07

Kate Monnier

VP, Customer Relations

Chicago

For over 11 years, Kate Monnier has been the steady voice of Captivate’s customers, guiding the evolution from reactive support to proactive Customer Success. “Our role isn't just to fix problems— it's to make sure every client sees the full value of Captivate, and to bring their voice into how we evolve,” she says.

Her team has grown in both size and scope, serving a wide range of customer needs with a hands-on approach. Every client is paired with a dedicated, US-based Customer Success Manager who knows their business, responds quickly, and stays engaged throughout the entire journey, from onboarding to daily support.

Kate points to several recent wins that highlight this philosophy in action. Her team recently onboarded a large portfolio in a single training session - a challenge that turned into a success story, with the client now among the most active ScreenCenter™ users. Focused on cross-department collaboration with sales, project management, and support, Captivate has a holistic view of every client, ensuring more seamless service and stronger relationships.

Kate describes her team as a “little family within Captivate,” celebrating wins together and supporting each other daily - while spread across the country. Outside of work, she recharges in the kitchen, drawing on her Le Cordon Bleu training to create meals that feed her love of cooking and her sense of accomplishment.

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