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In the News @ Captivate

Get caught up on the latest news, announcements and thought leadership featuring Captivate.

Work-Life Balance Increases Productivity

May 23, 2019
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Newsy, Captivate Partner To Bring Content To Elevator Screens

March 5, 2019
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Captivate Interview With AdChat DFW Editorial Spotlight

February 6, 2019
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C-Suite Network Interview With CEO Marc Kidd

January 17, 2019
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Toronto’s CIBC Square, The Well To Feature Captivate Digital Video Content

December 12, 2018
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Captivate Named To Crain’s 2018 Best Places To Work in NYC

November 30, 2018
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Captivate Partners with Location Tech Companies to Deliver Geo-Targeted OOH Ads

November 14, 2018
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Captivate Places – Analytics and Planning Platform Launch

November 6, 2018
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Captivate Ranked One Of Crain’s 2018 Best Places To Work In NYC

September 27, 2018
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Meet_Captivate_Assets_1-07

Kate Monnier

VP, Customer Relations

Chicago

For over 11 years, Kate Monnier has been the steady voice of Captivate’s customers, guiding the evolution from reactive support to proactive Customer Success. “Our role isn't just to fix problems— it's to make sure every client sees the full value of Captivate, and to bring their voice into how we evolve,” she says.

Her team has grown in both size and scope, serving a wide range of customer needs with a hands-on approach. Every client is paired with a dedicated, US-based Customer Success Manager who knows their business, responds quickly, and stays engaged throughout the entire journey, from onboarding to daily support.

Kate points to several recent wins that highlight this philosophy in action. Her team recently onboarded a large portfolio in a single training session - a challenge that turned into a success story, with the client now among the most active ScreenCenter™ users. Focused on cross-department collaboration with sales, project management, and support, Captivate has a holistic view of every client, ensuring more seamless service and stronger relationships.

Kate describes her team as a “little family within Captivate,” celebrating wins together and supporting each other daily - while spread across the country. Outside of work, she recharges in the kitchen, drawing on her Le Cordon Bleu training to create meals that feed her love of cooking and her sense of accomplishment.

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