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In the News @ Captivate

Get caught up on the latest news, announcements and thought leadership featuring Captivate.

Captivate Partners With the American Psychological Association to Enhance Mental Health Content

September 28, 2023
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PR Newswire’s Strategic Partnership with Captivate Enhances Reach

March 1, 2023
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MediaVillage: How Working Women Can Build a Village

February 28, 2023
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Captivate Highlights Women in Business through Content Series

February 28, 2023
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MediaVillage: Contextual Advertising and Today’s Flexible Workspaces are the Perfect Pairing

February 22, 2023
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Captivate, WeWork Announce Strategic Partnership to Bring Digital Content and Advertising to WeWork Locations

January 18, 2023
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You Should Let Employees Do Personal Tasks At Work

June 26, 2022
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MediaVillage: Captivate and Partners Swing Big With Golf Car Ad Opportunity

May 3, 2022
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MediaVillage: Captivate – How To Advocate For Women And Bridge The Gender Gap

March 7, 2022
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Meet_Captivate_Assets_1-07

Kate Monnier

VP, Customer Relations

Chicago

For over 11 years, Kate Monnier has been the steady voice of Captivate’s customers, guiding the evolution from reactive support to proactive Customer Success. “Our role isn't just to fix problems— it's to make sure every client sees the full value of Captivate, and to bring their voice into how we evolve,” she says.

Her team has grown in both size and scope, serving a wide range of customer needs with a hands-on approach. Every client is paired with a dedicated, US-based Customer Success Manager who knows their business, responds quickly, and stays engaged throughout the entire journey, from onboarding to daily support.

Kate points to several recent wins that highlight this philosophy in action. Her team recently onboarded a large portfolio in a single training session - a challenge that turned into a success story, with the client now among the most active ScreenCenter™ users. Focused on cross-department collaboration with sales, project management, and support, Captivate has a holistic view of every client, ensuring more seamless service and stronger relationships.

Kate describes her team as a “little family within Captivate,” celebrating wins together and supporting each other daily - while spread across the country. Outside of work, she recharges in the kitchen, drawing on her Le Cordon Bleu training to create meals that feed her love of cooking and her sense of accomplishment.

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