How challenging is set up?
Captivate | SCAN requires minimal assembly outside of pedestal attachment and hand sanitizer [...]
By Nicole Pecaro|2020-09-10T18:05:58-05:00September 3rd, 2020|Scan FAQ|Comments Off on How challenging is set up?
Can Captivate | SCAN be setup outdoors?
No, the device is not waterproof and should not be placed outdoors.
Is Captivate | SCAN FDA approved?
No, Captivate | SCAN is not FDA approved. However, it does meet the [...]
What is included?
In The Box: 21.5” screen Captivate | SCAN unit and pedestal Power supply [...]
What is the warranty?
Currently there is a 1-year manufacturer warranty. Email customersuccess@captivate.com for extended warranty options.
Can I turn off Captivate content and not pay the $35 subscription fee?
No. Captivate manages the onscreen user experience and its content provides a welcomed [...]
How is the display connected to the internet? WiFi and hardwired?
Both are available. Captivate | SCAN can be connected via WiFi or Ethernet [...]
How many times will hand sanitizer be dispensed before needing to refill?
Approximately 1000 times.
How much hand sanitizer does the container hold?
1000mL of liquid, alcohol disinfectant.
Is there a specific type of hand sanitizer that needs to be used? Is there a specific container and or company that is used?
Any type of liquid sanitizer will work. The unit comes with a gel [...]